ColletteStubbs
TERMS AND CONDITIONS
Our Terms and Conditions
Welcome to our website.
By booking a session, purchasing a package, or using our services, you agree to comply with and be bound by the following terms and conditions.
Please read them carefully before scheduling your appointment.
1. Booking & Important Guidelines for Clients
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Punctuality: For Zoom sessions, please log into the virtual room 3 minutes prior to your scheduled time in a quiet, undisturbed space.
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Professional Boundaries: Energy clearing is designed to support your spiritual, emotional, and energetic wellbeing. It is a complementary practice and does not replace medical, psychological, or psychiatric diagnosis or treatment.
2. Cancellation & Rescheduling Policy
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Non-Refundable Payments: All session fees and package purchases are strictly non-refundable.
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Rescheduling: If you provide 24 hours or more notice, your booking date and time can be successfully rearranged to a new slot. Cancellations or rescheduling requests made with less than 24 hours' notice will result in the forfeiture of the session fee.
3. Payments, Pricing, and Platform Security (Wix Payments)
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Payment Processing: All online transactions, bookings, and package purchases are processed securely through the Wix Payments platform. By entering your payment details, you authorise us to charge the applicable fee for your selected session or immersion series.
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Accepted Payment Methods: Wix Payments supports major credit and debit cards, as well as other regional digital payment options available at checkout.
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Currency: All transactions are processed in the currency displayed at the time of purchase (GBP / USD).
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Security & Compliance: Wix Payments utilises industry-standard encryption and complies with strict security protocols (such as PCI-DSS) to protect your financial and personal data. We do not store your full credit or debit card details on our local servers.
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Taxes and Fees: Prices listed on our website are inclusive of any applicable local taxes unless stated otherwise at checkout.
4. Intellectual Property & Website Use
All content, text, branding, and imagery on this website are the intellectual property of our practice.
You may not copy, reproduce, or redistribute any materials without explicit written consent.